Design And Patient Satisfaction: One Study’s Misconstrued Message

“What the researchers did find was significant improvement in facility-related satisfaction scores such as noise level (39.9 percent vs. 59.3 percent), pleasantness of décor (33.6 percent vs. 66.2 percent), and visitor (family) accommodation and comfort (50 percent vs. 70.3 percent). Likewise, there was great improvement in perception of room cleanliness (49 percent vs. 68.6 percent). Also there was a significant (5 percent) increase in patients who would recommend the hospital to others.”

Source: Healthcare Design Magazine